Insights
Field notes and sector analysis on AI in finance operations, phone lines, audit and legal work, from the team that builds and runs the systems.
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What AI should do with audit evidence
A recent UK audit fine turned on scrutiny and evidence, not arithmetic. That is where AI and audit evidence should meet: each conclusion traced to its source. -
Reading the invoice is the easy part
Most tools can read an invoice now. The value is in what it is checked against, and that work starts with the order. -
What a phone line is not allowed to say
A voice line that sounds right is easy to build. One you can leave alone with your callers starts with a list of what it must never do. -
The number that is almost right
In regulated work, the dangerous answer is not the one that is obviously wrong. It is the one that looks fine. -
The order a firm works in
Most AI tools for audit start at the interesting part. The work starts three steps earlier, and that is where it goes wrong. -
Precedent meets pace
How AI is rewriting the economics of legal work, and why a profession built on precedent has no precedent for this. -
The quiet revolution coming to audit
How artificial intelligence is beginning to reshape one of the world's most methodical professions.